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  Managing High Conflict People in the Workplace: In Healthcare



 
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Product Code: AUDIO303
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About This Book/CD/DVD
 
Healthcare is an area ripe for high-conflict disputes because High Conflict People are looking for a Target of Blame; and doctors, nurses, other healthcare professionals, hospitals & clinics are easy targets for high-conflict people. Includes the C.A.R.S. method of conflict resolution.

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