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Working with High-Conflict Clients: Ethics & Risk Management (CD Version)
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This 6-hour live seminar (CD Version) was presented to over 350 counselors in Pennsylvania, but can be useful for anyone dealing with potentially high conflict clients or helping their clients deal with a high conflict person in their lives.
This is a home study seminar, including ethics requirements, for mental health professionals - worth 6 hours CE credit.
Also available on
DVD as video seminar.
After taking this seminar, you will be able to describe:
- Five common personality patterns of high-conflict behavior
- Recent brain research in managing high-conflict clients
- How to avoid boundary violations with high-conflict client
- Four-step method of working with high-conflict clients
- How to manage confidentiality issues and duties to warn others of risks
- Risks & opportunities of new roles in conflict settings
- Professional standards of care to avoid malpractice risks
- How to avoid burn-out and negativity while working with high-conflict clients
Home study test provided if you wish to take the home study test for CE credit. CE credit available through J & K Seminars. All information is included in packet.
Bill Eddy - Working with High Conflict Clients
Disc 1 - Understanding High-Conflict Clients
Disc 2 - Managing HIgh-Conflict Clients
Disc 3 - Managing High Conflict Environments
Disc 4 - Therapists As Targets of Blame
Bill Eddy is a lawyer, therapist, mediator and the President of High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France and Sweden.
As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Prior to becoming an attorney in 1992, he was a Licensed Clinical Social worker with twelve years’ experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and he is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College. He is the author of numerous articles and several books, including:
•High Conflict People in Legal Disputes
•It’s All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything
•SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder
•BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
He is also the developer of the “New Ways for Families” method of managing potentially high conflict families in and out of family court. He is currently developing a method for managing potentially high conflict employees titled “New Ways for Work.”
Using C.A.R.S to Handle High Conflict Disputes
Managing High Conflict People in the Workplace: In Healthcare
High Conflict Separation & Divorce Basics
Managing High Conflict People in Higher Education
Educating the Court About High Conflict Personalities
Managing High Conflict People in the Workplace: For HR, Ombuds, EAP & Other Conflict Managers
Managing High Conflict People Series
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